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Frequently Asked Questions
Most customers start with a quick estimate—it only takes a minute.
If you’d like to learn more first, here are the most common questions before booking. If you don’t see what you’re looking for, feel free to reach out—we’re happy to help.
General Questions
We provide exterior cleaning for concrete, siding, decks, patios, roofs, and other residential surfaces. Each service is matched to the material to ensure safe, consistent results.
Pricing is based on surface size, buildup, and how long it’s been since the last proper cleaning. If you’re unsure about measurements, just submit an estimate—we’ll help refine it.
No charges are made before service. Credit cards may be pre-authorized prior to your appointment, but are only charged once the work is completed and you’re satisfied.
Start by visiting our Get an Estimate page. Once submitted, we’ll confirm the details and guide you through the next steps.
We serve Powell River and surrounding areas. Being local, we understand coastal conditions and clean accordingly.
Service & Safety
No. We adjust pressure, flow, and cleaning methods based on the surface. Each material is cleaned using the proper approach.
Most surfaces benefit from cleaning every 1–2 years, depending on shade, moisture, and buildup—especially in coastal environments.
Yes. Soft washing uses low pressure with cleaning solutions to remove organic growth, while pressure washing uses higher force for durable surfaces like concrete. We use the right method for each job.
Yes, but results vary. Cleaning can improve appearance by removing chalky buildup, but it won’t fully restore faded or worn siding.
Results & Expectations
Most dirt, algae, and organic buildup clean up very well. Some deeper stains—like older oil marks or heavy weathering—may improve but not fully disappear.
Results typically last 1–3 years depending on exposure, shade, and surrounding conditions.
Payments & Policies
We accept credit cards, Visa Debit, Interac e-Transfer, cash, cheque (with approval), and Affirm financing. Credit cards may be pre-authorized and are only charged after the work is complete. Interac, cash, or cheque payments may require a deposit, with the remaining balance due upon completion. Invoice billing is available for approved business clients.
Deposits may be required depending on the booking or payment method. Details will be confirmed during scheduling.
Please provide at least 24 hours’ notice if you need to reschedule or cancel.
If something doesn’t look right, let us know—we’ll review it and make it right.
If you still have questions, feel free to reach out through our Contact Us page—we’re happy to help.
