Frequently Asked Questions
Welcome to OCD Clean’s FAQ page! Here, we’ve compiled answers to the most common questions about our cleaning services to help you understand what we offer and how we operate. If you don’t find the answer you’re looking for, please don’t hesitate to contact us.
General Questions
We offer residential and commercial Soft/Pressure Washing for homes, windows, driveways, patios, decks, siding, and other exteriors, plus professional concrete cleaning for driveways and patios.
Our estimates are based on the square footage of the area. You can measure the length and width or use Google Maps, or simply give us approximate measurements and we’ll confirm on-site.
No charges are made before service. All payments are pre-authorized on your credit card but are only captured once the work is completed to your satisfaction.
Getting an estimate from OCD Clean is simple! Just go to this page Get An Estimate. After you submit your request, our team will get in touch by phone or email to go over your needs.
We proudly serve Powell River and its surrounding areas! We are committed to providing top-notch cleaning services to the vibrant communities around Powell River. Whether you need soft/pressure washing, concrete cleaning we bring our expertise and attention to detail to every job, ensuring your home or business looks its best. As a local business, we understand the unique needs of our community and strive to exceed your expectations with every service.
Measuring square footage is easy! Here’s a simple guide:
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Concrete, patios, driveways: Multiply length × width.
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Roofs or homes: Measure base area length × width.
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Irregular shapes: Divide into rectangles, measure individually, then sum.
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Fences: Measure total length around the perimeter.
Tip: If you’re unsure, just provide us with basic measurements or rough estimates, and our team can help refine the details when we arrive!
Want to try measuring with Google Maps? Check out this guide for help!
OCD Clean uses a range of professional cleaning agents to tackle dirt, mold, and mildew effectively. Our primary solutions include Sodium Percarbonate (oxygen bleach) and Sodium Hypochlorite, chosen based on the type of surface, level of staining, and project needs.
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Sodium Percarbonate (oxygen bleach) is an eco-friendly option that breaks down into oxygen, water, and soda ash, leaving no harmful residues and making it safer for plants, soil, and surrounding areas.
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Sodium Hypochlorite is an industry-standard disinfectant and stain remover used for stubborn mold, mildew, and heavy-duty exterior cleaning. We always apply it responsibly and safely, using proper dilution and rinsing techniques. We always apply it responsibly, protect surrounding plants and property, and minimize runoff. We also offer alternative eco-friendly solutions where possible. If you have any concerns, please let us know — we’re happy to discuss the safest, most effective option for your home.
Soft/Pressure Washing
Our team uses surface-specific settings to effectively clean surfaces like siding, decks, and driveways—without causing damage.
It’s generally recommended to schedule pressure/soft washing annually. However, the frequency can depend on factors like local climate, surface type, and the amount of dirt and debris build-up.
Absolutely. Our professional team uses the appropriate pressure settings and cleaning solutions for each surface, ensuring that your home is cleaned thoroughly without any damage.
OCD Clean uses a range of professional cleaning agents to tackle dirt, mold, and mildew effectively. Our primary solutions include Sodium Percarbonate (oxygen bleach) and Sodium Hypochlorite, chosen based on the type of surface, level of staining, and project needs.
-
Sodium Percarbonate (oxygen bleach) is an eco-friendly option that breaks down into oxygen, water, and soda ash, leaving no harmful residues and making it safer for plants, soil, and surrounding areas.
-
Sodium Hypochlorite is an industry-standard disinfectant and stain remover used for stubborn mold, mildew, and heavy-duty exterior cleaning. We always apply it responsibly and safely, using proper dilution and rinsing techniques.
Concrete Cleaning
We recommend having your concrete professionally cleaned at least once a year to maintain its appearance and prevent damage. However, the frequency may vary based on factors such as local climate, surface type, and the level of dirt and debris accumulation.
Yes — when needed, we use a carefully diluted sodium hypochlorite solution (commonly known as bleach). This is the industry standard for soft washing and roof cleaning because it’s the most effective way to remove mold, mildew, algae, and other organic growth. We always apply it responsibly, protect surrounding plants and property, and minimize runoff. We also offer alternative eco-friendly solutions where possible. If you have any concerns, please let us know — we’re happy to discuss the safest, most effective option for your home.
Payment and Policies
We offer two convenient ways to pay:
One-Time Payment: The full amount will be pre-authorized on your credit card before service. Payment is only processed once the work is complete and you’re satisfied.
Four-Month Payment Plan: Split the total into four equal monthly payments, starting after the job is finished.
Note: All payments are securely pre-authorized on your credit card in advance — this protects us from non-payment, ensures funds are available, and holds the authorization for up to seven days. Funds are only captured once the work is done.
Cancellation Policy:
Please cancel at least 24 hours before your scheduled appointment.
You can cancel or pause your service at any time from within your account with no penalties. We ask that you provide at least 24 hours’ notice for cancellations or rescheduling to avoid any charges.
If you are not satisfied with our service, please refer to our Refund Policy for details on how to request a refund. Your satisfaction is our top priority, and we strive to address any concerns promptly.
For any further questions or assistance, please reach out to us through our Contact Us page. Thank you for choosing OCD Clean!